Modules

Logistics

Multi-origin logistics

Have your stock distributed without paying extra for it and count on order routing intelligence to maximize your customer’s experience.

Distribution Centers

Its logistics with the capillarity of 8 distribution centers spread across 4 strategic states in Brazil, including regions with tax benefits.

99.5% stock accuracy
99.8% of orders dispatched on D+1
Reverse logistics within 48 hours
Your product closer to the customer
Intelligent stock allocation
Freight optimization

Competitive Shipping

When you hire CheckStore logistics, we integrate your e-commerce with the best carriers in Brazil, with nationwide coverage and competitive prices, as well as features such as:

Integration with ERP, WMS and TMS

With CheckStore’s “Integration with ERP, WMS and TMS” app, your online store will have the same operational efficiency as large online retailers. Offer a top-notch shopping experience with delivery notifications (via email, SMS and WhatsApp), great shipping deals and an order tracking page built into your store. Operate with multiple distribution centers, complete ERP integration or reach the next level with CheckStore’s Full E-commerce.

ERP: Plug&Play integration with Bling, Tiny, Omie and E-millenium
WMS: Integration with Platinum Log, CNT Log or CheckStore Full E-commerce
TMS: Integration with Intelipost, Platinum Log or CheckStore Full E-commerce
Incorporate a tracking page in your store from the warehouse to the customer’s home
Distribution centers strategically located in SP, ES, RJ, MG, SC and PE
5 carriers and built-in freight calculation

Smart Freight Calculation

With CheckStore’s Shipping Calculator, your store won’t stop selling when your shipping gateway goes down. Add freight calculation on the product page. With rules such as shipping by zip code range and exception shipping, your store will always have shipping available. Integration with: Full E-commerce CheckStore, Intelipost, Enivix and Platinum Log. Compatible with Plus, Advanced or Shopify plans on annual payment. Or by requesting release via chat support.

Set fixed prices by zip code range with great flexibility
Exception price for all freight calculations in postal codes not covered
Offline calculation, we save your old quotes to speed up freight calculation

Service

Customer Service

Human service to deal with important incidents and an artificial intelligence chatbot to answer recurring questions quickly.

Pre-sale:

Sales service
Product questions
Solutions center
Human call center

After-sales

Order tracking
Commercial contacts
Order Questions

Exchanges, returns and guarantees

Apply all your business rules to the self-service portal so that your customers have a frictionless experience with exchanges, returns and guarantees.

Exchange requests
Return requests
Guarantee Management
Reinternalization of notes
Sorting returned products
Refunds

E-mail, SMS and WhatsApp notifications

Improve the buying experience and reduce service tickets by sending notifications to your customer at every stage of the buying process:

Abandoned trolley
Bill of exchange recovery and Pix
Request approved
Delivered to the carrier
Out for delivery
Delivery confirmation

Order tracking panel

Stop sending the carrier’s tracking link and incorporate an order tracking page directly into your online store to give your customers more post-purchase security.

You’ll be able to track your customer every time they access the tracking panel, as well as enter additional information.

Conversational Commerce

Sales system via WhatsApp and Direct
Recovery of rejected purchases
Sale of additional products
Abandoned cart recovery
Sell via chat in the webshop
Relationship rules
SMS and WhatsApp funnel

Billing

Integration with ERP, WMS and TMS

ERP: Plug&Play integration with Bling, Tiny, Omie and E-millenium
WMS: Integration with Platinum Log, CNT Log or CheckStore Full E-commerce
TMS: Integration with Intelipost, Platinum Log or CheckStore Full E-commerce
Incorporate a tracking page in your store from the warehouse to the customer’s home
Distribution centers strategically located in SP, ES, RJ, MG, SC and PE
5 carriers and built-in freight calculation

Tax Automation

Sales tax, exchanges and returns.

Issuing sales invoices
CFOP by type of operation
Tax adjustments on exchanges and returns
Tax Automation

Tax Automation

Tax calculations for all types of e-commerce operations.

Personal taxes
Corporate Taxes
Automated calculation
Sending notes to the accounts
Automatic issuance of DIFAL GNRE
Automatic payment of GNRE

Payment

Means of Payment

Complete payment method, with credit cards, boleto and Pix. Fast approval, anti-fraud and the best checkout experience.

Checkout

Fast payment approval
Multi-acquirer
Anti-fraud system
5-star experience

Refunds

Automatic chargeback via credit card
Automatic transfer via Pix

Financial Management

Agile reception
100% automated financial flow
Monitoring dashboard
Reconciliation files

Automatic Refund

Integrate your Exchanges and Returns center with the FullComm Pay payment method to automate refund processes.

Strategy

Connected Strategy and Sales Machine

Strategic decisions guided by real-time analytical data. Through an intuitive dashboard, you’ll have a strategic overview of your online store.

E-commerce actions applied within your sales funnel to build a sales funnel.

Conversion Strategies (Growth)

Creating the Retail Calendar
Conversion rate per product
CRO & UX checklist
Advanced Conversion Analysis
Category targets
Increase in Average Ticket
Sales planning by day

Performance

Traffic Channel Analysis
Affiliate Platform
Internal Affiliate Program
Influencer Tracking
Facebook Ads
Google Ads
Pinterest Ads
Linkedin Ads
Twitter Ads
Taboola Ads
Bing Ads

Health Score

Proprietary algorithms analyze your strategy and results to propose actions based on the data.

Through a gallery of more than 150 validated actions, FullComm’s Health Score will recommend the actions needed to improve your results, without the need for a professional to analyze the strategy on a daily basis.

Planning

Action Plan and Retail Calendar

Retail calendar and monitoring of your action plan in a flexible roadmap.

Know exactly when your e-commerce actions will start and end and synchronize the internal team, the agency and FullPRO.

Paid Traffic Intelligence

Investment projections
Distribution by Media
Campaign Creation and Optimization
Creating accounts or profiles
Campaign Managers
Keyword and Audience Studies
Creative Guide

Growth process

In growth hacking planning, each action is evaluated individually to understand its influence on the main metric, taking into account 3 factors:

I – Impact – From zero to ten, how impactful is the idea or hypothesis for the business if the results are successful? Ten being extremely impactful.

C – Confidence – From zero to ten, how confident is the team that the idea or hypothesis will succeed? Ten being extremely confident.

E – Ease (Easy) – From zero to ten, how easy is it for the idea or hypothesis to be executed and implemented? Ten being very easy and zero being very difficult, expensive or time-consuming to implement.

In this way, after assigning the three scores to a given idea, we will have the ICE Score for that action, which will be used in the prioritization panel to define the next steps in your strategy.

List of Actions

Using the list of actions, you can sort, filter and mass export all the actions from the selected period to give you a tactical view of your e-commerce actions.

Analysis

Google Analytics 4 & DayaLayer

Implementation of GA4
Implementation of tags via GTM
Google Analytics audit
Google Tag Manager audit
Negative conversions
Dashboard development
Analysis with reliable data

Real-time dashboards

Get 3 real-time dashboards to monitor the health of your online store and take immediate action:

Sales Summary: an overview of your online store’s main indicators over the last 30 days;
Paid Traffic: a real-time view of the health of your ad accounts and campaign metrics;
CRM: a real-time view of automations and broadcast campaigns sent to customers.